Privacy Policy

Effective Date: 11 Feb 2026

HCI respects your privacy and manages personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. PERSONAL DATA COLLECTED

We may collect:

• Student name and identification details
• Parent/guardian details (where relevant)
• Contact information (e.g. email, handphone number)
• Order and transaction details
• Delivery or collection preferences

2. PURPOSE OF COLLECTION

Personal data is used for:

• Processing and fulfilling orders
• Communicating order updates
• Administrative and record-keeping purposes
• Improving platform operations

3. DISCLOSURE

Data may be disclosed to:

• Service providers (e.g. logistics, payment, platform providers) for order fulfilment
• Authorities where required by law

Such parties are required to handle data securely and confidentially.

4. STORAGE AND RETENTION

Personal data may be stored on secure third-party systems used by HCI for administrative purposes. Data is retained only as long as necessary and then securely disposed of.

5. PROTECTION

Reasonable administrative and technical measures are in place to safeguard personal data. Access is restricted to authorised personnel.

6. RIGHTS OF INDIVIDUALS

Students or parents/guardians may:

• Request access to or correction of personal data
• Withdraw consent (subject to legal or operational limitations)

7. UPDATES

This Policy may be updated periodically to reflect operational or legal changes.

8. CONTACT

Please contact the HCI General Office or designated administrative contact via official school channels for privacy-related queries.